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Support

Sublimation printing can sometimes prove challenging even to the most tech-savvy businesses. We understand that you want to have direct access to experts and be supported as quickly as possible by someone with the right kind of expertise. Therefore, next to our product ColGraphix offers experienced engineers that are ready to be of service to you. Colgraphix offers worldwide technical support. Contact our office regarding a technical problem or service appointment at +31 547 335 600.  

Worldwide support?

+31 547 335 600

Sublimation experts

Our experienced technicians can assist you with a wide range of technical topic. Examples of the services we regularly do for clients include:

  • Installation, Maintenance & Repair on site:
  • - Delivery, installation and calibration of your new machine on site;
    - Integration into existing solutions and systems;
    - Instructions and training on the related hardware and software;
    - On-site maintenance and repair work.

  • Colour management:
  • - Creation of ICC color profiles for color accuracy and high quality of the print;
    - Tailor-made solutions and training on creating your own color profiles.
    - High accuracy colour measurements with Barbieri spectrophotometers

  • Training:
  • - Tap into our knowledge and experience in the areas of large format printing, best medias for achieving desired outcomes, RIP software, color management and anything else related to the dye sublimation printing;
    - We provide consultation, training and assistance through phone, e-mail, team viewer and on site.

    What makes us stand out?

    Sublimation printing is ColGraphix' DNA For our 10+ years of operations we have been dealing globally with the A-brands in the sublimation printing industry.

    Because of our in-depth knowledge of sublimation printing we keep on going when others give up. A client's search for help always ends with us! For years now clients come to us because they cannot find adequate help elsewhere and stay because our technical service has become a natural element for their smooth operations.

    ColGraphix does not simply sell products - we become a reliable partner in your textile printing business. We understand the importance of your smooth operations and act promptly upon all inquiries.